Help & frequently asked questions

Signing in, practising, your results, and what you paid for.

1 answer for “free”
What is your refund policy?

A full refund within 7 days of purchase if you have not accessed any paid content. Paid content counts as accessed the moment you start a paid mock exam, answer any of its questions, or view your score — after that, the purchase is non-refundable. Free sample questions never affect this.

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